Logging In And Using The App​

I was using the app but it says I have to take a selfie again. Why is this? 

How do I switch a bill using Snoop in the app?

I accidentally said I don't want to/want to receive push notifications. Can I change this?

I have some feedback on the new app. How can I share this with you?

How do I use the new app to identify myself if I call Vanquis?

What happens if I am registered for the Vanquis app and I lose my phone?

Can I change my selfie photo?

Can I turn my login biometrics on and off?

When I open the app it says there's scheduled maintenance.  What does that mean?

When I open the app it says there's been a problem. What does that mean?

Can I use the new app on a second device?

Can my additional cardholder use the new app? 

How do I delete the Vanquis app from my phone?

Now I am using the new app, can I delete the old one?

How do I log out of my account?

It says you've spotted something unusual and paused my app access. What does this mean?

I'm seeing a 'lost connection' error. Can you help me?

Why shouldn’t I have multiple people's fingerprints registered on my device?

I'm being advised I need to update the app but I can't. Can you help?

I can't login and it says I've had too many incorrect passcode attempts. Can you help me?

I can't login at the moment but need a PIN reminder.  What should I do?

I was using the app but it says I have to enter my passcode again – why is this?