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Home breadcrumb separator Help Centre breadcrumb separator Mobile app breadcrumb separator Logging in and using the app breadcrumb separator I have feedback on the app. How can I share it?

I have feedback on the app. How can I share it?

If you’ve got some feedback on the new app, we’d love to hear it!  Please share your thoughts using this link. A few quick notes to be aware of:

  • We can’t reply to individual feedback
  • Please don’t include any personal or account information
  • If you have an issue with your account, please contact us so we can support you.

Related FAQs

I was using the app but it says I have to take a selfie again. Why is this? 
We may ask you to take a selfie when an extra layer of security is needed to help keep your account safe while you use…
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What happens if I am registered for the Vanquis app and I lose my phone?
If you’ve lost your phone, please reach out to us. We'll block access to the app from your lost device.
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How do I use the new app to identify myself if I call Vanquis?
If you do need to speak to us, nothing changes for now. But in future, we’re going to use our new app to identify you when you call. This means you’ll no longer need a separate password, making it quicker and easier to deal with our Customer Team over the phone. We’ll let you know when we make this change.
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