What happens if I am registered for the Vanquis app and I lose my phone?

If you’ve lost your phone, please reach out to us. We’ll block access to the app from your lost device.

We strongly recommend using a passcode or biometrics to access the app. This helps protect your info if you lose your phone. 

Related FAQs

I was using the app but it says I have to take a selfie again. Why is this? 
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