I'm being advised I need to update the app but I can't. Can you help?

If you’re using an outdated version of our app, this may limit what you can do or stop the app from working altogether.

If you’re having problems updating to the latest version, our dedicated app support team is ready to help. Just give us a call on 0330 099 314. Our opening hours are Monday to Friday 9am to 4:30pm, visit our contact us page for call charge information.

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