The app says there’s scheduled maintenance. What does this mean?

This means we’ve temporarily paused access to the app while we make some important updates.

Need more help?

Visit the contact us page

Related FAQs

I was using the app but it says I have to take a selfie again. Why is this?

Asked to take a selfie again? Learn why this is needed to keep your account safe.

I have feedback on the app. How can I share it?

Got feedback on the new app? Find out how to share your thoughts and help us improve your experience.

What happens if I am registered for the Vanquis app and I lose my phone?

If you’ve lost your phone, please reach out to us. We'll block access to the app from your lost device.