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App registration​

How to register, overcoming problems and more

I was using the app but  it says I have to take a photo of my documents again.  Why is this? FAQ arrow
How do I swap the Vanquis app from my old phone to my new phone? FAQ arrow
I have questions about taking a selfie to register. Can you help? FAQ arrow
How do I photograph my documents? FAQ arrow
I’m having issues with the email verification link. Can you help? FAQ arrow
I’m trying to register but you can’t find a matching account. Can you help? FAQ arrow
I'm trying to register or reset my passcode, but I'm not getting the SMS with the verification code. Can you help? FAQ arrow
When I tap the link in the email to verify my email address, the app tells me it's expired. What should I do? FAQ arrow
Verifying with your card number and PIN FAQ arrow

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