App Registration​

I was using the app but  it says I have to take a photo of my documents again.  Why is this?

How do I swap the Vanquis App from my old phone to my new phone?

I have questions about taking a selfie to register for the app.  Can you help?

How do I photograph my documents?

I'm trying to register but I'm having issues with the email verification link. Can you help?

I'm trying to register but being advised you can't find an account matching my details. Can you help?

I'm trying to register or reset my passcode, but I'm not getting the SMS with the verification code. Can you help?

When I tap the link in the email to verify my email address, the app tells me it's expired. What should I do?

It says you've spotted something unusual and paused my app access. What does this mean?

Verifying with your card number and PIN

I'm seeing a 'lost connection' error. Can you help me?