How do I swap the Vanquis app from my old phone to my new phone?

Head to the App Store or Google Play, download the app on your new phone and follow the registration process. You’ll just need the email address and telephone number associated with your credit card account.
 
Remember to delete the app from your old phone if you no longer need it, to keep your account secure.

Related FAQs

I was using the app but  it says I have to take a photo of my documents again.  Why is this?
We may ask you to take a photo of your documents again when an extra layer of security is needed to help keep your account…
Arrow Icon
I have questions about taking a selfie to register. Can you help?
Questions about taking a selfie to register? Learn why it’s needed and how it helps keep your account safe.
Arrow Icon
How do I photograph my documents?
If you've been asked to take a photo of your documents again, here's what you need to know to get started: Your device’s camera must be working Camera permissions must be enabled for the Vanquis app We’ll prompt you to turn on camera permissions during registration, but you can also do it manually:
Arrow Icon