General card use​

How do I report my card lost or stolen?

How can I increase my credit limit?

How does the Vanquis Credit Card help me build my credit rating?

I have available credit and am making payments. Why can't I use my card?

How do I freeze my card?

Can I use my card abroad?

Can I decide where and how I use my card?

Can I find out my credit card number if I don't have my card?

Can I spend on my new card before it arrives?

Have my PIN or card details changed with the new app?

What should I do if I'm having trouble paying my credit card?

Can I make contactless purchases with my card and are there any limits?

What's a cash transaction?

Can I use my credit card to pay at the pump for fuel?

Can I withdraw cash using my card?

How can I approve an online purchase?

What does Available Balance mean? 

What does 'statement balance' mean? Why should I pay it?

My payment plan has finished. Can I use my card again?

My account is now up to date, can I use my card again?

I haven’t used my card recently. Is it still active?

I'm back within my credit limit.  Can I now use my card?

Can I add an additional person to my account?

I set up some spend controls on my card. Can I change those settings?

I repaid my card balance through a debt collection agency. Can I use my card again?