Can I use my card abroad?

Yes, your Vanquis Credit Card is accepted at millions of retailers in more than 200 countries and territories. You don’t need to tell us where or when you’re going though.

Important stuff to remember before using your card overseas

Make sure we have your correct mobile number before you travel in case we need to contact you. Update it in the Vanquis app or give us a call

  • We charge a 2.99% fee for using your card abroad (we’re reducing this to 0% for purchases made abroad during July, find out more). This is called a ‘non-sterling transaction fee’. For cash transactions, there’s also a ‘cash advance fee’ (3% of the transaction amount or £3 – whichever is higher).
  • Always check your credit card expiry date before you start your trip.
  • It’s a good idea to have a few payment methods on you while travelling, just in case of emergencies.
  • All transactions made in a foreign currency (including cash transactions) are converted to Sterling using the Visa Payment Scheme Exchange Rate.
  • Please check in advance that the country you are travelling to accepts Visa Credit Cards.

Using your credit card to shop abroad

You can use your Vanquis Credit Card in over 24 million shops, restaurants and other retailers throughout the world, wherever you see the Visa sign. 

In some countries, you may be asked to sign a receipt to approve a purchase rather than enter your PIN.  Your signature on the receipt will be checked against the one on the back of your card, so always sign your card as soon as you receive it.

As we mentioned, there’s a 2.99% fee for using your card overseas. This is called a ‘non-sterling transaction fee’ but on your statement, it’ll show as a ‘foreign transaction fee’.    

A ‘non-sterling transaction fee’ will be applied to your account if you buy something in a currency that’s not Sterling, even if you make the purchase in the UK. For example, if you buy something online from a non-UK website in US Dollars.

Visa sets the base exchange rate used to calculate the conversion of your foreign transaction. It’ll be the rate on the date the transaction’s processed (this may be different to the actual transaction date). To see previous and current exchange rates, head to visaeurope.com and then the cardholders section.

Using your card to withdraw cash abroad

If you withdraw cash abroad, we’ll charge the ‘non-sterling transaction fee’ of 2.99% for each cash transaction (we’re reducing this to 0% for purchases made abroad during July, find out more). Plus, we’ll charge a fee of 3% of the transaction amount or £3 – whichever is higher. This is known as the ‘cash fee’.

Just so you know, a cash transaction includes any cash withdrawal (where the Visa sign is displayed) from:

  • A cash machine
  • A financial institution

It also covers buying currency and other cash-related transactions, like:

  • Travellers’ cheques
  • Money orders
  • Money transfers

This will show on your monthly statement as a ‘cash advance fee’. In your annual statement and Credit Card Agreement, it’s called a ‘cash transaction fee’.

More useful info on cash transactions

Interest starts building on cash transactions from when they’re applied to your account until you pay them off – there’s no interest-free period. Keep in mind any restrictions, like daily cash withdrawal limits. Check your Credit Card Agreement for all the details.

Some cash machines may charge you a separate fee for withdrawals. If they do, you’ll see the details on screen before you take out your money.

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