Money Worries​

I'm worried about my finances can you help?

How will you contact me if I'm in persistent debt?

I need help with my spending. What can I do?

What is Financial abuse and could Vanquis help me if I’m affected?

Want to feel on top of your finances?

Can I speak to someone about my Promise to Pay?

Could Vanquis help if I have a gambling addiction?

Can Vanquis help customers with health issues?

What should I do if I'm having trouble paying my credit card?

Can you tell me more about Promise to Pay?

What is persistent debt?

Do Vanquis sell customer accounts to third parties?

Do Vanquis use debt collection agencies?

Where can I get support if I have money worries?

What does recommended payment mean if I am in persistent debt?

What happens if I go over my credit limit or miss a payment?

How do I find out about credit card fees and charges?

My payment plan has finished.  Can I use my card again?

My account is now up to date, can I use my card again?

If I have a concern about a Credit Card you gave me which I can't afford,  why should I raise this with Vanquis and not use a Claims Management Company?

I'm having financial trouble.  Can you help?

What should I do if the account holder is in prison?