Do Vanquis sell customer accounts to third parties?

Yes, under the terms and conditions of your account, Vanquis may sell your account to a third party known as a debt purchaser (DP). If this happens, you’ll then owe your balance to the DP, and you  should direct all questions to them. 

You’ll receive a letter from the DP saying how much is outstanding and what to do next. They’ll work with you to decide which support option best fits your personal circumstances.

Related FAQs

Can you help me understand if there are any benefits I’m missing out on?
Absolutely. We understand that managing your finances can be challenging at times. Our benefits calculator can help you check whether you’re entitled to any benefits or financial support you may not currently be receiving, giving you peace of mind and helping you make the most of the help available.
Arrow Icon
I’m worried about my finances can you help?
Worried about your finances? Find out how to get support, access free advice, and speak to our team for help.
Arrow Icon
How will you contact me if I’m in persistent debt?
We’ll send you a letter or email to tell you how you can repay your balance quicker – and avoid paying more in interest and fees ...
Arrow Icon