I'm trying to register but being advised you can't find an account matching my details. Can you help?

If you’re having trouble, you can go back to the registration screens and try again by tapping the ‘Try again’ button.

Please make sure the info you enter is correct and matches what Vanquis holds for your account.

If we don’t have your up-to-date contact details, please use the old app to update these or contact us

If you’re still having trouble, our dedicated app support team is ready to help. Just give us a call on 0330 099 3065 or email us at [email protected]. Our opening hours are Monday to Friday 9am to 4:30pm, visit our contact us page for call charge information.

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