We understand that sharing a selfie can feel personal and it’s completely natural to want to know how this will be used.
To protect your account, during the registration process Vanquis asks for a quick selfie. This is to make sure we do not allow anyone other than you to access your account.
This is an important step in the registration process, adding an extra layer of protection to your account. It keeps your account secure, stops anyone else from accessing your account, while ensuring your personal information remains safe.
When you take a selfie we don’t use it again. Instead, we convert it into a secure biometric template – a unique string of numbers based on key facial features, such as the distance between your eyes. This template cannot be used to recreate your selfie at a later date.
When you log in or verify yourself in future, the system checks your live facial measurements against the secure biometric template we made.
Before you take your selfie, here’s what you need to know:
- Your device’s camera must be working
- Camera permissions must be enabled for the Vanquis app
We’ll prompt you to turn on camera permissions during registration, but you can also do it from your device settings:
For iOS users:
Settings > Apps > Vanquis > Toggle Camera on
For Android users:
Settings > Apps > Vanquis > Permissions > Allow Camera access
