App benefits and general queries​

How do I report my card lost or stolen?

How do I find the App Terms of Use or Privacy Policy?

Can I opt out of the Florida Prize Draw competition? And could I ever opt back in later?

What's included in the prizes and how will I find out if I have won?

When does the Florida prize draw competition start and how do I enter?

Can my additional cardholder use the new app? 

How do I change my cashback preferences or deactivate it?

How do I redeem my cashback balance?

Why is cashback currently showing as unavailable in my app?