How do I redeem my cashback balance?

Once you’ve earned any cashback, you can redeem it to your credit card, donate the money to charity or trade up for an e-Gift Card. Just so you know, there’s a maximum limit of £500 per transaction when you redeem your cashback.

For e-Gift Cards, retailers set minimum cashback limits. You’ll see these in the trade up terms for each retailer.

To redeem cashback to your Vanquis Credit Card:

  • Tap ‘Redeem’, then ‘Pay to card’
  • Select the Vanquis card you’d like to redeem to
  • Choose how much cashback you want to redeem

Please note, redemptions made to your credit card won’t go towards your minimum payment due – they’ll only reduce your credit card balance.

To trade up your cashback for an e-Gift Card:

  • Tap ‘Redeem’, then ‘Trade up’
  • Choose from a selection of e-Gift Cards

The e-Gift Card will appear in your e-code wallet shortly after you select it. You can navigate here once you log in by tapping the settings icon in the top right-hand corner of your screen and selecting ‘e-code wallet’.

You can then choose the redemption you need the e-Gift Card code for. Make sure you read the terms and conditions for your e-Gift Card so you’re aware of any restrictions.

To donate to charity:

  • Tap ‘Redeem’, then ‘Donate’ to choose the amount and the charity

You can choose from a list of charities, and the money will reach them within 30 days. 

If some or all your transaction is refunded, you won’t get cashback on the refunded amount. Your cashback might also be delayed while our partners Visa check any returns.

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