I've have had a Vanquis account opened in my name. What should I do?

We understand that when an account has been opened in your name it can be worrying. We’re here to help and have provided some options below of how you can report this. You can contact us to report this.

Or you can report it via one of the credit reference agencies:

Experian

Tel: 0115 828 6738
Email: [email protected]: Experian Customer Services, Experian Ltd, PO Box 8000, Nottingham, NG80 7WF

TransUnion

Tel: 0330 024 7574
Email: [email protected]

Equifax

Tel: 0800 014 2955

If you haven’t already you should also check your credit report to ensure you recognise all the accounts open in your name.  If you would like more support, Victim Support may be able to help you whether you have spoken to the police, Action Fraud, Vanquis or one of the Credit Reference Agencies. They may be able to help you to find ways to cope after your experience. You can visit their website or call on 0808 168 9111.

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