How do I report fraud?

If your Vanquis card has been affected, please contact us immediately.

If a non-Vanquis credit or debit card was affected, contact your card provider and tell them you’ve become a victim of fraud. You can do this using the number found on the back of your card or on their website. You can also contact Victim Support. They’re an independent charity that helps people affected by crime.

If you think you’ve been a victim of fraud, you can raise this with Report Fraud and/or your local police station. They’ll provide you with a crime reference number.

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