How do I change my name on my account?

To update your name on your Vanquis credit card account, we’ll need some documents to confirm the change. You can use:

 

  • a certified copy of a Marriage Certificate or Civil Partnership document
  • a certified copy of a Deed Poll
  • a certified copy of a Divorce Certificate or Dissolved Civil Partnership Document

Please send your document(s) to:

Vanquis Visa Card Customer Services
PO Box 399
Chatham
ME4 4WQ

Certified documents needs to be signed and dated by a professional and include their full name, contact details and professional registration number (if applicable).

Here’s a list of people who can certify a document:

  • Teacher
  • Solicitor
  • Accountant
  • Bank official
  • Police officer
  • Post office clerk
  • Civil servant
  • Council official

 

Related FAQs

I tried to update my address in the app and it isn't listed in the search results.  What happens now?
You’ll be asked to upload documents to confirm your new address and we'll let you know which documents are acceptable.   We’ll provide step-by-step instructions…
Arrow Icon
How do you use my personal info?
You can find out what info we collect and how we use it by viewing our privacy policy.
Arrow Icon
How does the Vanquis Credit Card help me build my credit rating?
Here are a few tips to consider that could help you build your credit rating and improve your credit score ...
Arrow Icon