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New customers​

Soft and hard credit searches, how long a new card takes to arrive and more.

How does the Vanquis Credit Card help me build my credit rating? FAQ arrow
I requested a new card, how long will it take to arrive? FAQ arrow
I’ve been accepted for a credit card. When will I get my card and PIN? FAQ arrow
If I change my mind, can I cancel my credit card application? FAQ arrow
My credit card application was referred. How long will it take? FAQ arrow
I applied for a credit card and gave the wrong info. What should I do? FAQ arrow
Who can certify a document for proof of identity or proof of address for a credit card? FAQ arrow
My credit card application was not accepted. Can you tell me why? FAQ arrow

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