My credit card application was not accepted. Can you tell me why?

As a responsible lender, we look at lots of things when we review your application. We use credit scoring to decide if approving the application is best for you or not. Credit scoring ensures we make consistent decisions and treats all applicants responsibly.

If you’d like us to review our decision, you can write to us with any relevant info, at:

New Accounts Department
P.O. Box 399
Chatham
Kent
ME4 4WQ

Under the General Data Protection Regulation 2018 and Consumer Credit Act 1974, you have the right to see info held about you.

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