Can I receive my credit card statements in large print, audio or braille?

We understand our customers have different needs, which is why we’re committed to providing services that are accessible to all. 

If you’re visually impaired, we can give you your terms and conditions, statements and other communications in:

  • Braille
  • Large print
  • Audio
  • Coloured overlays

I can connect you to a colleague for further support. Would you like me to try now? Or just give us a call and let us know the format that works best for you.

Find out about the other accessibility services we offer.

 

Related FAQs

I have additional needs. How can I tell you about them?
Just so you know, our app supports the native accessibility features available on your device, including screen readers ...
Arrow Icon
I am blind or partially sighted, how does the newly designed Vanquis credit card help me?
Our new credit cards have been designed with accessibility in mind and benefit from the following features ...
Arrow Icon
How can you support me if I have accessibility needs?
We understand our customers have different needs, which is why we’re committed to providing services that are accessible to all ...
Arrow Icon