Can I deal with Vanquis face-to-face?

Our services are designed to operate online through our app, and over the telephone. We don’t offer a face-to-face service.

If you’d like to open a product that offers a face-to-face service, you could check out Moneyhelper from the Money & Pensions service which offers info on the different types of financial products available, or visit your local Citizens Advice Bureau for a recommendation.

Related FAQs

I have additional needs. How can I tell you about them?
Just so you know, our app supports the native accessibility features available on your device, including screen readers ...
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I am blind or partially sighted, how does the newly designed Vanquis credit card help me?
Our new credit cards have been designed with accessibility in mind and benefit from the following features ...
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Can I receive my credit card statements in large print, audio or braille?
Of course. If you need a reasonable adjustment on your account, like your statements in large print, audio or braille, please contact us.
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