How can I opt out of receiving marketing communications?

You can ask us to stop sending you marketing messages by contacting us at any time. You’ll still get statements and other important info, like changes to your existing products and services. 

Where you’ve provided your informed consent, we may share your personal data with other companies in the Vanquis Banking Group. These companies might reach out with offers for products and services you may like.

You can change your mind and update your marketing choices at any time. To do this, use the ’unsubscribe’ or ‘opt out’ option in any of our marketing communications.

You can also write to us at:

Vanquis Cards
PO Box 399
Chatham
ME4 4WQ

Related FAQs

I tried to update my address in the app and it isn't listed in the search results.  What happens now?
You’ll be asked to upload documents to confirm your new address and we'll let you know which documents are acceptable.   We’ll provide step-by-step instructions…
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How do you use my personal info?
You can find out what info we collect and how we use it by viewing our privacy policy.
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How do I change my telephone number?
You can update your telephone number in the app: Tap on the 'person' icon top right of the home screen Tap on 'personal details'
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