We know personal circumstances can change. If your income shifts or your expenses increase, you may want to lower your credit limit. You can request a credit limit reduction at any time, as long as:
- Your account is up to date and not over its limit
- There are no pending transactions
- Your requested limit is above your current balance + any upcoming interest
- The minimum limit is £100
To request a reduction, text LOWERLIMIT to 0786 009 4990 from your registered mobile or contact us.
You might also experience financial abuse, where someone controls or limits your access to money as a form of domestic abuse. For info, help and support on financial abuse, please head to the Money Helper website.
If you’re looking to reduce your risk of financial difficulties, it could be a good idea to decrease your credit limit. To ask for this or some more support, please get in touch.
