We know it can be worrying when your new card hasn’t come through yet, but don’t worry it may still be on its way.
Here’s what to do:
- Tap ‘Manage card’ on the home screen
- At the top of the Manage my card screen, you’ll see the estimated delivery date
If the estimated delivery date:
- Hasn’t passed yet please hold on a little longer, your card should be with you soon
- Has passed, let us know so we can look into it straight away for you
Jump to the manage my card screen
You can get in touch with us through the Contact us page.
