How do I pay my credit card?

Most people find that Direct Debit is the simplest way to pay their credit card, as the amount is automatically taken from their chosen bank account each month. But if one-off payments suit you better, head to the Vanquis app and use Pay by Bank, it’s fast, easy and secure.

Direct Debit

You can set up a Direct Debit in the Vanquis app. It’s ideal for automatic payments. With a Direct Debit, you pay your credit card automatically from your bank account each month. This can be: 

  • Your full balance
  • Your minimum payment

If you choose a fixed amount, the Direct Debit amount will automatically adjust if it isn’t enough to cover at least the minimum payment.

Pay by bank

Pay by Bank is the fast, easy and secure way to make one-off payments to your credit card using the Vanquis app. Just tap ‘Payments’, ‘Make a one-off payment’, then ‘Pay by Bank’. It’s as simple as that.

Your available credit should be updated within two hours. If you make a payment before 6pm, your account balance should update the same working day. If you make a payment after 6pm, your account balance should update the next working day.

The date you send your payment is the date it will be applied to your account, once it has cleared. If your payment is still clearing when your due date passes, you won’t be charged a late payment fee, as long as the payment was sent before the due date.

Debit card

You can also use your debit card for one-off payments in the Vanquis app. Tap ‘Payments’ and ‘Make a payment’. Follow the simple steps to complete your payment.

If you make a payment with a debit card before 10.30pm, your account balance and available credit should update the next working day. If you make a payment after 10.30pm, they should update within two working days.

The date you send your payment is the date it will be applied to your account, once it has cleared. If your payment is still clearing when your due date passes, you won’t be charged a late payment fee, as long as the payment was sent before the due date.

Bank transfer

A bank transfer can be used for automatic payments or one-off payments or you can arrange a standing order to make regular payments to your credit card. Here are the details you’ll need for either:

  • Our sort code: 60-95-94
  • Our bank account number: 00000001
  • A reference – please use your Vanquis 16-digit card number (no spaces or dashes)

Most banks offer the Faster Payments service. This means we’ll usually receive the money within two hours. We’ll then use the reference number to allocate the payment to your credit card. 

If you make a payment before 4pm, your account balance and available credit should update the next working day. If you make a payment after 4pm, they should update within two working days.

The date you send your payment is the date it will be applied to your account, once it has cleared.  If your payment is still clearing when your due date passes, you won’t be charged a late payment fee, as long as the payment was sent before the due date.

Our automated service

You can also make payments 24/7 using our automated service. You can find the number on our contact us page

Please note…
You can’t make payments to your Vanquis account with another credit card

Related FAQs

How do I manage a Continuous Payment Authority?
A Continuous Payment Authority (CPA) can also be known as a Recurring Debit Card Payment. It is a payment method, where you give us the authority to take payments from your debit card at regular intervals (like weekly or monthly). You may already have a CPA in place, but we now only offer payments by CPA in exceptional circumstances, for example for customers who are behind with their payments. Most customers now set up a Direct Debit to make regular payments. Tap here to set up a Direct Debit. If you do have a CPA set up and want to amend or cancel it, please give us a call on 0330 099 3000.
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How do I find out my credit card payment due date, statement balance and amount to pay?
You can find all this info on the home screen of the app. Your statement balance is the amount owing since your last statement was produced. Your due date is the date you need to pay at least your minimum payment amount by.
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When I make a payment, what gets paid off first?
When you make a payment to your credit card, it’ll always go towards the highest rate of interest first. We’ll allocate payments in priority order ...
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