Home breadcrumb separator Help Centre breadcrumb separator Manage your account breadcrumb separator Personal Information breadcrumb separator I've submitted my address change request and uploaded my documents. What happens now?
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Home breadcrumb separator Help Centre breadcrumb separator Manage your account breadcrumb separator Personal Information breadcrumb separator I've submitted my address change request and uploaded my documents. What happens now?

I've submitted my address change request and uploaded my documents. What happens now?

Thanks for uploading your documents.  

We’re now processing your address change. It should be updated in the app within one working day.

Related FAQs

I tried to update my address in the app and it isn't listed in the search results.  What happens now?
You’ll be asked to upload documents to confirm your new address and we'll let you know which documents are acceptable.   We’ll provide step-by-step instructions…
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How do you use my personal info?
You can find out what info we collect and how we use it by viewing our privacy policy.
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How do I change my telephone number?
You can update your telephone number in the app: Tap on the 'person' icon top right of the home screen Tap on 'personal details'
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