How do I change my name on my account?

To update your name on your Vanquis credit card account, we’ll need some documents to confirm the change. You can use:

 

  • a certified copy of a Marriage Certificate or Civil Partnership document
  • a certified copy of a Deed Poll
  • a certified copy of a Divorce Certificate or Dissolved Civil Partnership Document

Please send your document(s) to:

Vanquis Visa Card Customer Services
PO Box 399
Chatham
ME4 4WQ

Certified documents needs to be signed and dated by a professional and include their full name, contact details and professional registration number (if applicable).

Here’s a list of people who can certify a document:

  • Teacher
  • Solicitor
  • Accountant
  • Bank official
  • Police officer
  • Post office clerk
  • Civil servant
  • Council official

 

Related FAQs

How do you use my personal info?
You can find out what info we collect and how we use it by viewing our privacy policy.
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How do I change my telephone number?
You can update your telephone number in the app: Tap on the 'person' icon top right of the home screen Tap on 'personal details'
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How do I change my email address?
You can update your email address in the app: Tap on the 'person' icon top right of the home screen Tap on 'personal details'
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