I've not used my credit card recently.  Will it still be active?

We’ll contact customers who haven’t used their card for a while to remind them to use it, as it’ll be at risk of closure. If you want to start using your card again:

  • Check it hasn’t expired
  • Make sure you know your PIN 

For your first purchase in a store, you might need to pay using your PIN to re-enable the contactless feature. If you need a reminder of your PIN, you can view this in the app. From the home screen:

  • Tap ‘Manage card’
  • Tap ‘View PIN’

[Jump](vanquis://manage_card) to the Manage card screen.

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