I tried to add my card to Apple Wallet. Why didn’t it register?

When adding your card, make sure that:

  • Your account is up to date and not in arrears
  • You are not exceeding your credit limit
  • Your card is in date and has not expired 

If you try to add a card which is not being managed well or has an incorrect expiry date, the request will be rejected.

Here are a few other scenarios which could stop you from registering your card:

  • Not having an available signal when the attempt was made
  • Entering an incorrect One Time Passcode (OTP)
  • Attempting to use an OTP that has expired
  • Your device doesn’t support Apple Wallet

Related FAQs

I tried to add my card to Google Wallet. Why didn’t it register?
There could be a few reasons, let’s try and help you ...
Arrow Icon
How can I check if my card is in the digital wallet?
The easiest way to check is through the Vanquis app ...
Arrow Icon
How do I block Google Pay if my device is lost or stolen or someone has accessed it?
If your phone is lost or stolen, you can find, lock, or erase it with Find My Device. If your device cannot be found ...
Arrow Icon