Would you ever call me to set up a digital wallet over the phone?

Vanquis would not make a cold call to you asking you to set up a digital wallet or ever ask for a one-time passcode (OTP) over the phone.

If you are contacted out of the blue by someone claiming to be setting up a digital wallet for you, please don’t share your information. Contact us as soon as possible so we can keep your account safe. 

Related FAQs

I tried to add my card to Google Wallet. Why didn’t it register?
There could be a few reasons, let’s try and help you ...
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I tried to add my card to Apple Wallet. Why didn’t it register?
When adding your card, make sure that ...
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How can I check if my card is in the digital wallet?
The easiest way to check is through the Vanquis app ...
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