Do you have a live chat service?

No, we don’t at the moment, but this help centre is packed with guidance and support to manage your credit card account.

If you still need to speak to us, visit our contact us page

Need more help?

Visit the contact us page

Related FAQs

How do I report my card lost or stolen?

If you know your card is lost or stolen, report it and place an immediate stop on the card in the Vanquis app ...

How do I get a PIN reminder?

You can view your PIN instantly in the Vanquis app ...

How do I freeze my card?

You can freeze your card straight away in the app ....