Suspect fraud on your account?
At Vanquis, we’re always working hard to protect our customers from fraud. Read on for some useful tips and trusted websites to help keep you safe.
If you think you’ve been a victim of fraud on one of your Vanquis accounts, contact us immediately using one of the phone numbers below.
Take Five to Stop Fraud
Vanquis supports the Take Five to Stop Fraud national campaign, led by UK Finance. It provides simple, impartial advice to help everyone protect themselves from fraudsters. Learn more about Take Five here.
Criminals are experts at impersonating people, organisations and the police. They spend hours researching you for their scams, hoping you’ll let your guard down for just a moment.
Stop: Simply taking a moment to stop and think before parting with your money or information could keep you safe.
Challenge: Ask yourself, could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.
Protect: Contact us immediately if you think you’ve been scammed and report it to Action Fraud.
*Call charge information
Network charges may apply. Calls to 01 and 03 numbers from UK landlines and mobiles are normally included in free plan minutes if available; otherwise calls to 03 numbers cost the same as calls to 01/02 prefix numbers. Calls to 0800 or 0808 numbers are free from mobiles and landlines. You can find our opening hours and contact information on our contact us page.