Alice's story
Rebuilding confidence after a credit setback.
Alice*, a schoolteacher from Lancashire, faced an unexpected financial challenge after her divorce. Discovering shared debts left her credit score in ruins. This was a tough blow for someone who had always managed money carefully.
Determined to recover, Alice took practical steps to rebuild her financial profile. With guidance, she used her Vanquis card for everyday expenses like fuel and paid it off regularly. Over time, her efforts paid off: her credit score improved, and her confidence grew.
“It was a bit of a lifeline… When it’s not your fault and you’re starting from scratch, Vanquis gave me the ability to build again.”
Today, Alice feels rewarded for her progress. Her credit limit has increased gradually in line with her responsible use, and every letter announcing an upgrade feels like a win.
“You get a letter saying, ‘You’re eligible for a credit increase.’ I’m like, yeah, I won!”
Vanquis is committed to helping customers like Alice rebuild their credit and regain financial confidence, one step at a time.
“Alice” is a pseudonym.