If you want to make a complaint, please write to us at Vanquis Savings, Freepost RUGA-ZTJL-HBTJ, PO Box 967, Wallsend, NE28 5FD or email us at [email protected].
We’ll aim to resolve it as quickly as possible.
If you’re still not satisfied, you may be able to refer your complaint to the Financial Ombudsman Service (FOS). You can find out more on the Financial Ombudsman website.
Download our complaints procedure.
