I have a positive balance.  What does that mean and what can I do?

 A positive balance means you’ve paid more onto your credit card than you owe, or you’ve had a refund credited after paying off your balance. In other words, your account is in credit and the card provider owes you money.

What you can do:

  • Leave it on your card and it will be used to cover your next purchases.
  • Spend as normal and the balance will reduce automatically

Or, if you’d like the money back, you can contact us and request a refund to your bank account.

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