A money transfer is when you ask us to transfer money to your personal bank account as a one-off payment.
Please note, fees apply and this service is subject to your account being up to date and in good standing.
To see if you’re eligible for a money transfer, on the home screen of the app:
- Tap on the ‘Offers’ tab
Jump to the Offers screen.
Things to note:
- Additional cardholders cannot request a money transfer.
- We may remove an introductory or promotional rate before the end of the offer period, or cancel a preferential rate, if you miss two minimum payments. If we do this, the standard rate will apply instead of the introductory, promotional or preferential rate and you won’t be unable to get back the introductory, or promotional rate, even if you put your account in order, but we may offer you other promotional rates in the future.
- Interest is charged at the cash rate, including any promotional rate that applies.
- Money transfers count as cash transactions. Your cash limit (which may be lower than your credit limit) applies to cash withdrawals, foreign currency transactions and money transfers. Daily limits may also apply.
- Check your details carefully before making a money transfer. If it goes to the wrong account, we can try to recover it, but a fee may apply.
- If the payment details provided are correct and you’ve not received the money, the amount is wrong, or we’ve sent it to the wrong account, let us know. We’ll refund the transaction and any related interest, fees or charges.
