Can I change my PIN number?

Yes, you can change your PIN to one of your choice:

  • Visit any cash machine displaying the Visa logo
  • Insert the card and enter your existing PIN
  • Choose ‘PIN services’ and follow the instructions to change your PIN

Make sure you don’t choose anything someone may guess, including:

  • Number combinations or sequences, such as 1234, 2222 or 9876
  • Your date of birth or variations of it
  • Parts of your phone number

If you need a reminder of your existing PIN, you can view it immediately in the Vanquis app:

  • Tap ‘Manage card’
  • Tap ‘View PIN’

Related FAQs

Do you have a live chat service?
No, we don’t at the moment, but this help centre is packed with guidance and support to manage your credit card account. If you still need to speak to us, visit our contact us page
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How do I report my card lost or stolen?
If you know your card is lost or stolen, report it and place an immediate stop on the card in the Vanquis app ...
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How do I get a PIN reminder?
You can view your PIN instantly in the Vanquis app ...
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