Support & wellbeing
Everyone needs a little help sometimes. Find guidance for managing money worries, support from trusted organisations, and real stories from customers we’ve helped through challenging times.
Customer stories about real situations
Financial abuse
Joanne began missing payments as a result of an abusive relationship so we stepped in to help her....
Gambling addiction
John reached out to us after he had trouble meeting his payments due to a gambling addiction....
Health issues
Sarah's partner reached out to us to help with managing Sarah's account after a diagnosis of dementia....
