Savings help
Want to check your savings or give us instructions about your account? We can help…
Our online banking service is the easiest way to:
- see your balance
- check your interest rate
- change your address or contact details
- give us instructions on how to deal with your account maturity
Frequent questions
All you need to know about opening and using a Vanquis savings account
Need to get in touch?
Email us at: [email protected]
Call us on: 0191 505 0033*
Write to us at:
Vanquis Bank Savings,
Freepost RUGA-ZTJL-HBTJ,
PO Box 967,
Wallsend,
NE28 5FD
*Call charge information
Our contact hours are Monday – Friday 9am – 5pm (we close on bank holidays). Please note that we may monitor and record telephone calls for training and security purposes. Calls to 01 numbers from UK landlines and mobiles are normally included in free plan minutes if available.
Protecting your money
You’re protected by the Financial Services Compensation Scheme up to a total of £85,000 across your accounts.