If we’ve asked you for proof of address, check out which documents we can accept below.
If we ask you for proof of identity as well as address, you’ll need to provide a separate document for each.
Please send your document(s) to:
Vanquis Visa Card Customer Services
PO Box 399
Chatham
ME4 4WQ
Acceptable proof of address documents:
- Original bank or building society statement or an in-branch printed statement stamped by the bank – dated within the last 3 months
- A photocopy or photo of your current UK driving licence
- Your original council tax bill – dated within the current year
- Your original HM Revenue & Customs tax notification letter – dated within the last 3 months
- Your original gas, electric or landline telephone postal bill – dated within the last 3 months
- Your original Pension Services – State Pension statement – dated within the current year
- Your original Department for Work & Pensions benefits entitlement letter – dated within the last 3 months
- An original solicitors or conveyancing letter on headed paper – dated within the last 3 months (from the date the property purchase was confirmed)
- A signed copy of local authority rent card, rent book or tenancy agreement – dated within the current year
- Power of Attorney document or Court of Protection Order. Stamped by the Office of Public Guardian (OPG) or the Court
- Household or contents insurance policy – dated within the last 12 months
- Mortgage statement – dated within the last 12 months
- Written reference from a serving Commanding Officer of the Armed Forces –within the last 3 months
If we ask you for a certified copy of a document, it needs to be signed and dated by a professional and include their full name, contact details and professional registration number (if applicable). Find out who can certify a document.
