Hopefully, you’ll never need to make a complaint. But we appreciate things can go wrong sometimes.
If you’d like to make a complaint about your experience with our app, please get in touch and we’ll look into it as soon as possible.
The best way to do this is through our online complaints form.
You can also write to us at:
Customer Care Team
Freepost RSBJ-HULA-XLGG
PO Box 399
Chatham, ME4 4WQ
Understand how we handle complaints.
