We’re removing our Online Banking service on 15 July 2026.
Why are we making this change?
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- Our Online Banking service is being replaced by the new Vanquis app, which we made available to all customers from January 2026.
- Our new app is safer and more secure than our Online Banking.
- In the future, we’ll be using our new app to identify you if you call us. You’ll no longer need a separate password, making it quicker and easier to deal with our Customer Team. We’ll let you know when this happens.