We’ll write to you at least 3 weeks before your maturity date to remind you that your Fixed Rate Bond is maturing. At this point we’ll ask you to log in to your account and select your maturity options.
If we don’t receive instructions from you at least two days before the maturity date, we’ll automatically reinvest your deposit in an Easy Access Account which may not have the same interest rate.
The Easy Access Account is a variable rate product. All the details, including the interest rate, will be emailed and posted to you before the maturity of your account. If we don’t get any instructions before your maturity date and your money transfers into an Easy Access Account, we’ll write to let you know.