I've forgotten some of my login details for my savings account. Can you help?

Of course. If you can’t remember either your password or user ID you can reset your password or retrieve your user ID on the log in page. Just head to the ‘forgotten details’ section.

If you can’t remember your memorable information, please contact us.

If you don’t have the app, now might be a good time to get set up.  All you need is your mobile device and a few minutes of your time, to start enjoying the many benefits.

 

Related FAQs

How do I update my personal details on my savings account?
You can log in to your account and ask us to update any of the following details ...
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I have a savings account with you. What is a nominated account?
A nominated account is a UK personal bank or building society account in your name(s) that we link to your Vanquis Savings account when you open it.
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How do I add another account holder to my savings account?
To add another account holder, log in to your account, then print off and complete a ‘Change of Details’ form.
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