If someone knows my savings account login details (such as password or memorable details), what do I do?

Please call us immediately. We’ll check your account for you and set up new account or security details straightaway.

Need more help?

Visit the contact us page

Related FAQs

How do I update my personal details on my savings account?

You can log in to your account and ask us to update any of the following details ...

I have a savings account with you. What is a nominated account?

A nominated account is a UK personal bank or building society account in your name(s) that we link to your Vanquis Savings account when you open it.

How do I add another account holder to my savings account?

To add another account holder, log in to your account, then print off and complete a ‘Change of Details’ form.