I made a payment in online banking and it hasn't gone through what should I do?

First, check with the bank you’ve got your debit card with. They can tell you why the payment was declined. If our payment services are disrupted, please get in touch.

Related FAQs

Can I make payments using my debit card via online banking?
Yes, you can make payments using your debit card through Online Banking ...
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Can I set up a direct debit to pay my card in online banking?
Yes, you can set up a Direct Debit on the ‘Payments’ tab. Select ‘Direct Debit’ under ‘Ways to pay’ ...
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